Privacy Policy

Effective Date: April 1, 2026

Origin Wellness (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, take our assessment quiz, use our services, or interact with us in any way.

Please read this policy carefully. By using our website or services, you agree to the collection and use of your information as described here.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, date of birth, shipping address, and billing information.
• Health and Medical Information: Information you provide through our quiz, intake forms, lab results, or communications with our clinical team (this information is primarily governed by our separate HIPAA Notice of Privacy Practices).
• Usage and Technical Data: IP address, browser type, device information, pages visited, and how you interact with our website.
• Payment Information: Processed securely through third-party payment processors (such as Stripe). We do not store your full credit card details on our servers.
• Marketing and Communication Data: Your preferences for receiving emails, SMS, or other communications from us.

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our telehealth services, including peptide therapy, TRT, and HRT programs
• Process your assessment quiz and generate personalized recommendations
• Communicate with you about your care, orders, and account
• Improve our website, services, and user experience
• Send important notices, appointment reminders, and educational content
• Comply with legal and regulatory requirements
• Prevent fraud and ensure the security of our platform

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following situations:

• With Healthcare Providers and Pharmacies: To fulfill prescriptions and coordinate your care.
• With Service Providers: Such as payment processors (Stripe), email/SMS platforms, analytics providers, and our coaching app partners.
• Legal Requirements: When required by law, court order, or to protect our rights and safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

Health information shared for treatment, payment, or healthcare operations is handled in accordance with our HIPAA Notice of Privacy Practices.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences
• Analyze website traffic and performance
• Improve your browsing experience

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request corrections to your information
• Request deletion of your information (subject to legal and medical record retention requirements)
• Opt out of marketing communications
• Request a copy of your data

To exercise these rights, please contact us at hello@originwellness.co.

7. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at: